Terms of service

Effective Date: 5/23/2025

Welcome to Rocky Designs. These Terms & Conditions govern your use of our website, services, and the purchase of our products. By accessing or using our site, you agree to these terms in full. If you do not agree, please discontinue use of our website.

1. Intellectual Property

All content on this site—including but not limited to images, graphics, logos, text, product designs, and the website layout—is the property of Rocky Designs or its licensors. You may not reproduce, distribute, modify, or use any content without our written permission.

2. Website Use

You agree to use our website for lawful purposes only. Prohibited activities include, but are not limited to:

  • Disrupting site functionality

  • Uploading malicious code

  • Using the site to commit fraud or impersonate others

3. Product Information & Pricing

We make every effort to ensure accurate product listings. However, we do not warrant that descriptions, pricing, or availability are always up-to-date or error-free. We reserve the right to:

  • Update product details at any time

  • Cancel or refuse orders for any reason, including pricing errors or stock issues

All prices are in U.S. dollars (USD).

4. Order Acceptance & Cancellation

Your order is subject to verification and approval. We may cancel orders for reasons including payment issues, stock availability, or suspected fraud. If your order is canceled, you’ll be notified and refunded promptly.

5. Shipping & Delivery

Delivery estimates are provided at checkout but are not guaranteed. Rocky Designs is not liable for delays caused by carriers, customs, or unforeseen circumstances. Title and risk of loss transfer to the customer upon shipment.

6. Returns & Exchanges

Please refer to our Return Policy for full details. Due to the nature of fine jewelry, returns may be subject to approval and restocking fees.

7. Marketing Communications (Email & SMS)

By providing your contact information, you agree to receive marketing communications from us, including email newsletters and SMS messages, as described in the section below.

You may unsubscribe from emails via the link in any email footer. To unsubscribe from SMS, reply “STOP” to any message.

8. Messaging Terms & Conditions

When you opt in to receive messages, we will send you a confirmation message.

By opting in, you agree to receive recurring automated marketing and informational text messages from Rocky Designs. These may be sent using an automatic telephone dialing system to the mobile phone number you provided when signing up or any number you designate.

  • Message frequency varies based on your interactions with Rocky Designs. We reserve the right to change message volume at any time.

  • Your consent is not a condition of purchase.

  • Message and data rates may apply. Contact your mobile provider for details.

  • Carriers are not liable for delayed or undelivered messages.

Cancellation:
To unsubscribe, reply “STOP” to any message. You’ll receive a final confirmation that you’ve been unsubscribed. To rejoin, sign up again through our website.

Support:
For help, reply “HELP” to any message or email us at inquiries@rockyjewelry.com.

Changing Numbers:
Before changing or transferring your mobile number, you agree to either reply “STOP” or notify us at inquiries@rockyjewelry.com to avoid messaging errors.

Privacy:
For information about how we handle your data, please visit our Privacy Policy.

Changes:
We may modify or terminate our messaging program or these terms at any time. Continued use of the program after updates indicates your acceptance of the changes.

9. Third-Party Links

Our site may contain links to third-party websites. Rocky Designs is not responsible for the content, security, or practices of these external sites.

10. Limitation of Liability

To the fullest extent permitted by law, Rocky Designs shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses from the use or inability to use our site or products

  • Errors or omissions in content or pricing

Our maximum liability is limited to the purchase price of the product in question.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of New York. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts of New York.

12. Changes to These Terms

We reserve the right to update or change these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of the site implies acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions or your experience, contact us at:

📍 Rocky Designs
9 Knolls Dr, New Hyde Park, NY 11040
📧 inquiries@rockyjewelry.com
📞 (516) 402-1332